Refund & Cancellation Policy

Last updated: September 3, 2026

At Man vs Medicine, we want you to be confident about your purchase. Because our products are primarily digital ebooks and educational materials, this Refund & Cancellation Policy explains when refunds, replacements, or cancellations may be available.

For this Policy, “Man vs Medicine,” “we,” “us,” or “our” refers to the business operated by Dr. Tauseef Khan, as proprietor of Man vs Medicine.

1. Digital Products

Our products, including ebooks, PDFs, notes, and other digital educational materials, are delivered electronically.

Because digital products can be accessed, downloaded, or copied immediately after purchase, we generally do not offer refunds once a digital product has been successfully delivered, accessed, or downloaded.

This policy does not affect any rights you may have under applicable consumer-protection laws.

2. When We May Provide a Refund

We may provide a full or partial refund, or another appropriate resolution, in circumstances such as:

Duplicate payment

If you have accidentally paid for the same product more than once, please contact us. After verifying the duplicate transaction, we may refund the additional payment.

Failed or incomplete delivery

If your payment was successfully completed but you did not receive the purchased product or cannot access it due to a technical problem on our side, please contact us.

We will first attempt to restore access or provide the product again. If we are unable to resolve the issue, we may provide an appropriate refund.

Corrupted or defective file

If the file you received is corrupted, incomplete, or technically unusable, please contact us. We may provide a replacement file or another appropriate resolution.

Incorrect product delivered

If you receive a product different from the one you purchased due to an error on our part, please contact us. We will work to provide the correct product or an appropriate resolution.

Other exceptional circumstances

We may consider refund requests on a case-by-case basis where there are exceptional circumstances.

Approval of one refund does not create an obligation to approve similar requests in the future.

3. Non-Refundable Situations

Refunds will generally not be provided for:

  • Change of mind after purchase
  • Accidental purchase where the product has already been delivered, accessed, or downloaded
  • Failure to read the product description before purchasing
  • Dissatisfaction based solely on personal preference
  • Not achieving a particular examination score, rank, or academic outcome
  • Failure to use or complete the purchased ebook
  • Sharing or unauthorized distribution of the purchased product
  • Loss of a downloaded file after successful delivery

4. Refund Requests

If you believe you are eligible for a refund, please contact us at: drtauseefkhan99@gmail.com

Please include:

  • Your name
  • Email address used for the purchase
  • Order/payment ID
  • Product purchased
  • Date of purchase
  • Reason for your request
  • Relevant screenshots or other information, where applicable

This information helps us locate and verify your transaction.

5. Refund Processing

Once your refund request has been reviewed and approved, refunds will generally be processed through the original payment method used for the purchase.

The time taken for the refunded amount to appear in your account may depend on your bank, card issuer, UPI provider, or payment service provider.

We are not responsible for delays caused by third-party financial institutions or payment processors.

6. Cancellation

Because digital products may be delivered immediately after payment, orders generally cannot be cancelled once the product has been delivered, accessed, or downloaded.

If you have made a payment but the product has not yet been delivered, contact us as soon as possible. We will review the situation and determine whether cancellation is possible.

7. Payment Failures

If your payment appears to have failed but money has been deducted from your bank account, please do not immediately make another payment.

First, check whether you received an order confirmation.

If the payment was unsuccessful, the amount will generally be handled according to the payment provider’s transaction and reversal process.

If the amount does not return within a reasonable period, contact us with your transaction details and we will assist you in investigating the issue.

8. Fraudulent or Unauthorized Transactions

If you believe that a transaction was made using your payment method without your authorization, please contact your bank or payment provider immediately.

You may also contact us so that we can investigate the transaction.

We reserve the right to suspend access to products or accounts associated with suspected fraudulent or abusive transactions while an investigation is carried out.

9. Chargebacks

If you have an issue with a purchase, we encourage you to contact us first so that we have an opportunity to resolve the problem.

If a payment is subject to a chargeback or payment dispute, we may provide relevant transaction and purchase information to the payment processor or financial institution handling the dispute.

10. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time.

When changes are made, we will update the “Last updated” date at the top of this page.

The policy applicable to a purchase will generally be the policy in effect at the time of that purchase, subject to applicable law.

11. Contact Us

For refund, cancellation, or payment-related questions:

Man vs Medicine
Proprietor: Dr. Tauseef Khan
Website: manvsmedicine.com
Email: drtauseefkhan99@gmail.com

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